Refund Policy

Effective Date: September 13, 2024

1. Introduction

At Gutter Champs, we are committed to providing high-quality gutter cleaning services. This Refund Policy outlines our procedures for processing refunds and cancellations. By using our services, you agree to the terms of this Refund Policy.

2. Service Satisfaction

We strive to ensure that all our customers are satisfied with our services. If you are not satisfied with the services provided, please contact us within 24 hours of service completion to discuss your concerns. We will make reasonable efforts to resolve any issues or provide a satisfactory solution.

3. Refund Requests

Refund requests must be submitted in writing to our support team at support@gutterchamps.com. Please include your name, contact information, and details of the service for which you are requesting a refund.

4. Refund Eligibility

Refunds are only available under the following conditions:

• If the service was not performed as agreed or was performed incorrectly, as per our service agreement.
• If you contact us within 24 hours of service completion to report any issues or dissatisfaction.

5. Non-Refundable Items

The following items are non-refundable:

• Services that have been completed and accepted by the customer.
• Any fees or charges related to rescheduling or missed appointments.
• Services requested or provided outside of the agreed service scope.

6. Processing Time

Once we receive your refund request, we will review it and respond within 5 business days. If approved, refunds will be processed within 7-10 business days to the original payment method used.

7. Cancellations

If you wish to cancel a scheduled service, please notify us at least 24 hours before the scheduled appointment. Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee, and no refunds will be provided for the service.

8. Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our Site with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the new terms.

9. Contact Us

If you have any questions or need further assistance regarding our Refund Policy, please contact us at:

Gutter Champs
Prosper, TX
support@gutterchamps.com
469-514-4590